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The City of Albany is reopening City Hall, the Public Works Operations office, and the lobbies of the police station and Fire Station 11 on an appointment-only basis, starting June 1.

Customers can call or email staff to schedule an appointment. However, many City services including bill payments and building permits can be accessed online anytime at

If you choose to make an appointment you will be required to follow current public health guidelines to reduce the spread of COVID-19. These include the measures outlined below that are required for those entering facilities for appointments:

  • If your appointment is at City Hall, entry is from the Ellsworth Street parking lot doors only. After your appointment you will be escorted to the Broadalbin Street doors to exit.
  • You will need to pass a health screening, including a temperature check.
  • You will be met by staff and escorted while in the building.
  • Maintain 6 feet of physical distance between visitors and staff.
  • Wear a face covering. Please bring your own. A limited number are available if you forget.
  • If you or someone in your family is sick you will need to stay home and reschedule your appointment.

The City’s larger public facilities, including both libraries, pools, and the Albany Senior Center, remain closed to the public.

Linn and Benton counties are currently in Phase One of the Governor’s reopening plan.

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